Kevin Owens serves as NYSTEC’s President and CEO. His consulting experience spans over 20 years, with a focus on transformational initiatives that have assisted organizations in positioning themselves for future success. Kevin’s forte is overseeing large-scale system implementations, where he has excelled in managing all phases of the technology project life cycle. As he served in various leadership roles in NYSTEC, Kevin also served clients such as the New York State Department of Health (NYSDOH), New York City Housing Authority (NYCHA), NYC Department of Information Technology and Telecommunications (DoITT) and the NYS Department of Labor (DOL). For many years, Kevin led NYSTEC-sponsored community involvement and charity events. A strong supporter of professional development, Kevin has served as a mentor to many people on NYSTEC’s management and leadership teams. Kevin holds a BBA from Siena College and is a certified Project Management Professional (PMP) as recognized by the Project Management Institute.

Nick Alger serves as NYSTEC’s chief information officer and managing director of operations. Overseeing the company’s facility strategy in the Capital Region, Central New York, and New York City, Nick is spearheading NYSTEC’s efforts to provide state of the art technology and dynamic workspace environments for our employees. An IT executive with more than 25 years of experience in systems engineering, project management, and operations management, Nick’s expertise ranges from designing communications systems with an emphasis on broadband, wireless and optical network technologies, to raising the company’s internal systems security posture. Nick holds an MS and a BS from the SUNY Polytechnic Institute.

Maria Ayoob is NYSTEC’s culture and engagement manager. She is an experienced project manager, researcher, and consultant in the healthcare field. Maria previously served as practice leader for the Population Health—Data Insights practice, overseeing projects related to health information technology–enabled quality measurement and clinical data quality for the New York State Department of Health. Before joining NYSTEC in 2014 as a senior consultant, Maria worked for Health Research, Inc., providing support as a project facilitator for the Department of Health’s Office of Health Information Technology Transformation, where she managed projects to automate healthcare data exchange. She also holds a certificate in diversity and inclusion from Cornell University. 

Chip Barnes serves as NYSTEC’s Managing Director of Service Delivery. 

A certified project management professional (PMP) from the Project Management Institute and a former certified public accountant, Chip has 20 years’ experience in leading large business, technical, and system integration projects for New York State government. He oversees NYSTEC’s consulting division that comprises more than 400 professionals delivering services across a broad spectrum of clients in New York State and local government. He has focused on the health and human services industry and has been a key player in project management/quality assurance and system modernization efforts for the New York Medicaid program.  

Chip holds a bachelor’s degree in accountancy from Bentley College. 

Amit Bhaumik is NYSTEC’s Practice Leader – Data Services and Management Team.  

Amit brings a wealth of expertise and leadership in healthcare technology project and program management with more than two decades of experience in system development, testing, implementation, database management, and data analysis and visualization. His background combines an IT foundation with strong technical skills and leadership, enabling him to drive initiatives to successful completion while fostering effective communication among technical and business stakeholders. 

His tenure at NYSTEC includes roles such as the engagement lead for major initiatives with both the New York State Department of Health and the New York State Office of Children and Family Services, where he led teams towards mission-critical objectives. 

Amit holds a master of city planning degree from the Indian Institute of Technology, a bachelor’s of engineering from Bengal Engineering College, and a master’s in business administration in healthcare management from Clarkson University. He holds several certifications, including project management professional (PMP) and program management professional (PgMP) from the Project Management Institute. 

Olivia Savery is a Quality Systems Transformation Practice Leader at NYSTEC. She is responsible for guiding the overall strategy, client satisfaction, and success of the Quality Systems Transformation Practice. She also serves as the lead for NYSTEC’s Quality Improvement Organization (QIO)-like Entity Designation, overseeing all related initiatives, strategy development, and operational alignment to ensure compliance with regulatory standards. Olivia holds a bachelor’s degree from the Massachusetts College of Liberal Arts, as well as a Master of Public Health and a Doctor of Public Health from the University at Albany. Previously, she worked at the Center for Disability Services, serving as the Director of Quality Improvement and Incentive Programs. She is from upstate New York and holds several professional certifications, including one in change management and one in health informatics.

Cassandra Bixler is a Practice Leader for the Change Management and Learning Development Practice at NYSTEC. She holds a Bachelor of Arts in Communication Studies from Niagara University and has more than 20 years of experience consulting for New York State government agencies on large-scale technology and program implementations. Cassie is a Prosci Certified Change Management Practitioner. She is from Niskayuna, NY, and serves as the President for the Capital Region Chapter of the Association for Talent Development (CRATD).

Isaac Lutz serves as a policy and program strategic solutions practice (PPSS) leader for NYSTEC. He leads the PPSS practice and oversees multiple client projects within the Medicaid program, which is overseen by the Office of Health Insurance Program at the New York State Department Health. He is from Indianapolis, Indiana, earned a bachelor’s degree from Indiana University, and a master’s degree from the University of Oklahoma. Before joining NYSTEC, Isaac worked for the Oklahoma Health Care Authority, and he also served in the country of Moldova as a United States Peace Corp Volunteer.

Muhammad Khan serves as a Quality Management and Improvement Practice Leader for NYSTEC. He attended SUNY Albany’s School of Business, where he earned an MBA in information technology management. He also holds a master’s certificate in human resource management from Cornell University. Muhammad has more than 10 years of experience in human resources, healthcare technology, and consulting spanning New York City and Albany. He holds PMI, PBA, and PMP certifications and worked at General Electric beforejoining NYSTEC. He is originally from Detroit, Michigan, and is an avid sports fan. His favorite teams are the Detroit Lions, Tigers, and Redwings.

Patrick Correia is NYSTEC’s Director of Service Delivery – Business. He has more than 11 years of experience in healthcare technology areas including program administration, provider support/stakeholder outreach, system design and oversight, and solution architecture. Patrick has led several initiatives for the New York State Department of Health (NYSDOH), including developing and implementing the State’s Medicaid health information technology plan; providing system design and oversight for the NY Medicaid Electronic Health Record (EHR) Incentive Program; and securing 90% Federal Financial Participation (FFP) for program administration for the Statewide Health Information Network of New York (SHIN-NY). Patrick holds a BS in Computer Science from UMass Amherst and is a Certified Professional in Healthcare Information and Management Systems (CPHIMS).

Brad Duerr is NYSTEC’s Director of Service Delivery – Quality.  

His client experience includes leading multiple healthcare transformation and quality programs across New York State and New York City health agencies. Brad is a certified project management professional (PMP) from Project Management Institute, a certified professional in business analysis, a certified professional in healthcare information and management systems from the Healthcare Information and Management Systems Society, a certified internal audit practitioner from the Institute of Internal Auditors, and holds a chief information officer certification from Carnegie Mellon University’s Heinz College. 

Brad holds a master’s degree in business administration from SUNY Polytechnic Institute and a bachelor’s in information systems/science from SUNY Oswego University. 

Glinnesa Gailliard serves as NYSTEC’s general counsel, ethics and compliance officer. She is an accomplished, experienced attorney with in-house, business law, and civil and administrative litigation experience. Glinnesa has a broad scope of expertise, and her strengths are in contract drafting and negotiation, compliance, fraud, data privacy, trademark and copyright, and criminal investigations.

Sarah Goff serves as NYSTEC’s Director of Service Delivery – Technical. 

Sarah has more than 20 years of experience in healthcare technology and consulting in both the New York City and Albany markets. With extensive experience leading multidisciplinary teams delivering strategic solutions across all phases of a project lifecycle, her NYSTEC project work has included systems, strategy, and policy projects in the Medicaid and long-term care space. Prior to NYSTEC, Sarah worked at Albany Medical Center as their hospital clinical systems manager and in healthcare and pharma consulting in New York City for 15 years.  

Sarah holds a master’s degree in business administration in information technology from Rensselaer Polytechnic Institute and a bachelor’s degree in biological sciences from Cornell University and has been a Project Management Institute-certified project management professional (PMP) since 2005. 

Mark Greiner is NYSTEC’s practice leader for Procurement and Implementation Services.  

Certified as a project management professional (PMP) from Project Management Institute, Mark has extensive experience in technology procurement, system implementation, and quality assurance. He has performed resource management, project planning, and monitoring on several high-profile IT projects in New York State and New York City, and he is skilled in managing independent validation and verification services. Mark’s activities have included documentation development such as technical requirements and requests for proposals, and his technical experience has focused on network and data-center infrastructure and migrations, as well as wireless LAN, WAN, and MAN application implementations and buildouts.  

Mark holds a bachelor’s degree in telecommunications from the SUNY Institute of Technology. 

Jon Greenwalt is the Practice Leader of the Modernization and Data Solutions Team. 

His client experience includes implementing and transforming information technology solutions throughout New York State. Jon has expertise in portfolio and project management, strategic planning, resource and budget management, funding research and grant writing, quality assurance, business process and requirements analysis, and evaluating technical options. He has served numerous New York State agencies, including the Department of Health, Office of Mental Health, Office for People with Developmental Disabilities, Department of State, and the State Education Department.  

He holds a master’s in business administration in human resource information systems from SUNY Albany, and a bachelor’s in business management from Siena College. 

Jasminka Husic serves as NYSTEC’s director of finance and budget. A certified public accountant, she has eight years of experience as a senior staff accountant and five years as a senior software engineer. Before her role as director, Jasminka served as NYSTEC’s comptroller. She is active in the Utica chapter of the New York State Society of CPAs (NYSSCPA), an organization with 26,000+ NYS-based CPAs, lawyers, bankers, and other professionals from associated industries. Jasminka holds a master’s degree in accountancy from SUNY Institute of Technology (SUNYIT) and two bachelor’s degrees in business administration e-commerce, with a minor in computer science from Northwestern Oklahoma State University.

Shannon Kelley is NYSTEC’s Director of Strategy.   

With nearly 20 years of experience leading business and technology transformation initiatives, Shannon collaboratively shapes and defines NYSTEC’s company-wide strategy in partnership with the executive leadership team and coordinates strategy implementation across the organization, aligning operations with priorities. In her previous role as NYSTEC’s Service Delivery Director, Shannon defined and led strategies to deliver superior value to NYSTEC’s customers and protect and elevate NYSTEC’s reputation for quality. Previously, Shannon worked as director of programs for the state Department of Health, responsible for advancing New York’s health information technology strategy.  

She holds a master’s degree in public health from the SUNY Albany School of Public Health, and she is a certified project management professional (PMP) and a Prosci-certified change practitioner. 

Emily Light is NYSTEC’s Planning & Design Practice Leader.  

She is a public health professional with experience in the insurance, healthcare delivery, and healthcare consulting settings. Emily’s career has focused on building new functions, relationship management, strategic planning, portfolio development/management, program management, process improvement, goal setting, and outcome achievement. She is experienced in leading teams, managing complex relationships, team building, conflict resolution, and facilitating change management techniques.  

Emily is active in her community and serves on the boards for the Homeless & Traveler’s Aid Society and the Niskayuna Girls Softball League. 

Colleen Mooney is NYSTEC’s Practice Leader for Funding Strategy & Operations.  

Her team provides strategic planning and subject matter expertise to clients related to federal and state funding for technology initiatives. Colleen also manages a team dedicated to NYSTEC’s service delivery and consulting operations. Previously, she worked at the state Department of Health for more than 10 years, where she provided oversight and subject matter expertise related to federal and state policy, health information exchange, technology, interoperability, contract and vendor management, procurement, and grant writing.  

Colleen holds a master’s in public health from SUNY Albany School of Public Health and a bachelor’s in English from the University of Rochester. She is a Prosci-certified change management professional.   

Courtney Olsen is NYSTEC’s Innovation & Entrepreneurship practice leader. With more than 15 years of experience, she helped develop policy and budget initiatives for the New York State Department of Health (NYSDOH) Office of Health Insurance Programs (OHIP). Recognized as a compliance expert, Courtney has led and supported work with the New York State Office of the Medicaid Inspector General (OMIG) and OHIP’s Division of Long-Term Care. She holds a bachelor’s degree in Finance from Siena College and an MBA from Marist College. Courtney is a certified Project Management Professional (PMP) from the Project Management Institute and a Certified Professional in Healthcare Information and Management Systems (CPHIMS) from the Healthcare Information and Management Systems Society (HIMSS).

Serving a duel role as director of business development and client advocate for existing contracted business for NYSTEC, Mark Romano is the lead on all new and extended business opportunities as well as the primary liaison between NYSTEC and its public sector-based government clients. With a focus on growth and an advanced understanding of public-sector industry knowledge, Mark has more than 20 years of experience interfacing with customers and top-echelon management. Mark holds a master’s degree in Public Administration and he is a certified Project Management Professional (PMP) from the Project Management Institute. A US Air Force veteran, Mark as a civilian developed information security policies and procedures for a US Air Force command and control program for the Joint Chiefs of Staff.

Jeannine Smith is NYSTEC’s Marketing Communications Manager. 

With more than 30 years’ experience in corporate communications and public relations, Jeannine leads a team dedicated to comprehensively supporting NYSTEC’s internal and external communications needs, including digital and printed materials, photography and videography, social media, website maintenance, community relations support, and press relations.  

Before joining NYSTEC, Jeannine served as the deputy director of public information at the state Office of Children and Family Services, where she also managed various internal and external communications and supervised staff. She served in the Governor’s Office of the State of New York as a deputy communications director overseeing press responses for six state agencies and advising leadership on related communications strategy, was the vice president of public relations for a corporate credit union, and was a communications specialist at GE.  

Jeannine also has a background in psychology and entrepreneurship, founding public relations consulting and geriatric care management firms. She has a bachelor’s degree in English from Hamilton College and a master’s in clinical social work from Boston University. 

Kathy Stockbridge is a staffing and recruitment professional with more than 15 years of experience. She is responsible for managing NYSTEC’s recruitment process, driving diverse talent into the organization and contributing to the company’s long-term growth. Kathy is deeply involved in the full recruiting life cycle, from initial sourcing and screening through offer negotiations, placement, and onboarding. Previously, she was a branch manager at local staffing agency Staffworks, where she oversaw operations that focused on delivering temporary, temp-to-hire, and direct placement personnel to clients. Kathy, who holds an associate’s degree in Business Management, is a Certified Social Sourcing Recruiter (CSSR) and a Certified Diversity and Inclusion Recruiter (CDR) through AIRS.

Mike Tallman is NYSTEC’s Contracts Manager.  

He brings more than 20 years of experience, including 15 years in contracts and five years leading a team. Mike is responsible for ensuring compliance with NYSTEC’s central contract with the state Office of General Services; managing engagements with various entities; and overseeing proposal creation, reporting, and contractual obligations with vendors and subcontractors. In addition, Mike collaborates closely with minority/woman-owned business enterprises (MWBE) partners, upholding professional standards as a member of the National Contract Management Association – Leatherstocking Chapter. 

Mike’s team focuses on contractual and compliance initiatives, enhancing client-funded engagements, improving internal operations, and working closely with the legal department. He is focused on client satisfaction, emphasizing risk mitigation, client engagement, and staff development.  

Mike holds a bachelor’s in business management from SUNY Institute of Technology and an associate’s degree in general studies from Mohawk Valley Community College.  

Rob Zeglen is NYSTEC’s Cybersecurity and Data Privacy Practice Leader. 

Rob has more than 25 years of experience in information security and associated technologies. His areas of specialty include identity and access management, performing risk assessments, and helping clients improve their cybersecurity maturity. Rob has advised clients on National Institute of Standards and Technology and HIPAA compliance and how to incorporate security controls across various program areas, and he assessed existing disaster recovery readiness at several locations throughout New York City.  

Rob regularly presents at annual conferences such as the NYSAC Legislative Conference and the New York State Cyber Security Conference. He holds an undergraduate and master’s degree in computer science and is an ISC2 certified information security systems professional, ISC2 certified cloud security professional, and HITRUST CSF practitioner.