Health & Human Services

New York’s health and human services system is navigating unprecedented challenges — from the lasting effects of COVID-19 and an aging population to deepening health disparities and growing workforce pressures, government agencies and healthcare providers are under extraordinary strain.

At NYSTEC, we strengthen New York’s integrated health ecosystem by combining innovative technology, strategic insight, and compassionate expertise — always keeping the human experience at the center.

We have decades of proven success partnering with government agencies to help maximize the value of Medicaid, public health, behavioral health, developmental disabilities, child welfare, and aging services. Our teams apply proven methodologies in strategic planning, program and project management, and organizational change — all while navigating the complex landscape of policy, compliance, and community impact.

We help our partners overcome obstacles and build lasting solutions to meet today’s needs and tomorrow’s challenges.

Digital Transformation and Systems Modernization

  • Digitizing eligibility and enrollment platforms
  • Electronic health records (EHR) and care management modernization
  • Public health and crisis response platforms
  • Telehealth platforms and remote care systems
  • Mobile and cloud-based service delivery

Data Management and Analytics

  • Business intelligence and reporting dashboards to track health outcomes, provider network performance, utilization trends, and grant reporting
  • Predictive analytics for public health trends and fraud detection
  • Social determinants of health (SDOH) data analysis
  • Data integration and master data management across agencies and organizations

Health Information Exchange and Interoperability

  • Interoperability (HL7, FHIR, and other health data standards and health information exchange protocols)

Governance, Privacy, and Compliance

  • Data governance and privacy and compliance: HIPAA, 42 CFR Part 2
  • Cybersecurity and compliance (NIST-based cybersecurity assessments, incident response planning, and cloud security audits)

Strategic Planning and Funding

  • Strategic planning to help organizations define priorities, align stakeholders, and create practical roadmaps for achieving long-term goals
  • Funding planning and acquisition support to develop funding requests that are strategically sound, technically feasible, and positioned for success