Glinnesa Gailliard serves as NYSTEC’s general counsel, ethics and compliance officer. She is an accomplished, experienced attorney with in-house, business law, and civil and administrative litigation experience. Glinnesa has a broad scope of expertise, and her strengths are in contract drafting and negotiation, compliance, fraud, data privacy, trademark and copyright, and criminal investigations.

Nick Alger serves as NYSTEC’s chief information officer and managing director of operations. Overseeing the company’s facility strategy in the Capital Region, Central New York, and New York City, Nick is spearheading NYSTEC’s efforts to provide state of the art technology and dynamic workspace environments for our employees. An IT executive with more than 25 years of experience in systems engineering, project management, and operations management, Nick’s expertise ranges from designing communications systems with an emphasis on broadband, wireless and optical network technologies, to raising the company’s internal systems security posture. Nick holds an MS and a BS from the SUNY Polytechnic Institute.

Shannon Kelley is NYSTEC’s director of population health. With nearly 20 years of experience leading healthcare and healthcare-technology transformation initiatives, Shannon manages a portfolio of technology projects that aims to modernize health information systems and business processes to achieve cost efficiencies and improve health outcomes. Previously, Shannon worked as director of programs for the New York State Department of Health (NYSDOH), responsible for advancing New York’s health information technology strategy. She holds a master’s degree in Public Health from the SUNY Albany, School of Public Health, and she is a certified Project Management Professional (PMP) from the Project Management Institute.

Richard Green is NYSTEC’s director of services and solutions. With more than 20 years of experience as a project manager, business analyst, and specialist in quality assurance and request for proposal (RFP) development, Richard has led dozens of  New York State government procurement and security initiatives, and he had advised teams in their project work in the areas of security and privacy, technology acquisitions, technical architecture and communications systems, and innovation and entrepreneurship. He received his education in England, where he earned an MS in Computing. Richard has held the Project Management Institute’s Project Management Professional (PMP) certification since 2003.

Serving a duel role as director of business development and client advocate for existing contracted business for NYSTEC, Mark Romano is the lead on all new and extended business opportunities as well as the primary liaison between NYSTEC and its public sector-based government clients. With a focus on growth and an advanced understanding of public-sector industry knowledge, Mark has more than 20 years of experience interfacing with customers and top-echelon management. Mark holds a master’s degree in Public Administration and he is a certified Project Management Professional (PMP) from the Project Management Institute. A US Air Force veteran, Mark as a civilian developed information security policies and procedures for a US Air Force command and control program for the Joint Chiefs of Staff.

Kevin Owens serves as NYSTEC’s President and CEO. His consulting experience spans over 20 years, with a focus on transformational initiatives that have assisted organizations in positioning themselves for future success. Kevin’s forte is overseeing large-scale system implementations, where he has excelled in managing all phases of the technology project life cycle. As he served in various leadership roles in NYSTEC, Kevin also served clients such as the New York State Department of Health (NYSDOH), New York City Housing Authority (NYCHA), NYC Department of Information Technology and Telecommunications (DoITT) and the NYS Department of Labor (DOL). For many years, Kevin led NYSTEC-sponsored community involvement and charity events. A strong supporter of professional development, Kevin has served as a mentor to many people on NYSTEC’s management and leadership teams. Kevin holds a BBA from Siena College and is a certified Project Management Professional (PMP) as recognized by the Project Management Institute.