Glinnesa Gailliard serves as NYSTEC’s general counsel, ethics and compliance officer. She is an accomplished, experienced attorney with in-house, business law, and civil and administrative litigation experience. Glinnesa has a broad scope of expertise, and her strengths are in contract drafting and negotiation, compliance, fraud, data privacy, trademark and copyright, and criminal investigations.

Nick Alger serves as NYSTEC’s chief information officer and managing director of operations. Overseeing the company’s facility strategy in the Capital Region, Central New York, and New York City, Nick is spearheading NYSTEC’s efforts to provide state of the art technology and dynamic workspace environments for our employees. An IT executive with more than 25 years of experience in systems engineering, project management, and operations management, Nick’s expertise ranges from designing communications systems with an emphasis on broadband, wireless and optical network technologies, to raising the company’s internal systems security posture. Nick holds an MS and a BS from the SUNY Polytechnic Institute.

Shannon Kelley is NYSTEC’s Director of Strategy.   

With nearly 20 years of experience leading business and technology transformation initiatives, Shannon collaboratively shapes and defines NYSTEC’s company-wide strategy in partnership with the executive leadership team and coordinates strategy implementation across the organization, aligning operations with priorities. In her previous role as NYSTEC’s Service Delivery Director, Shannon defined and led strategies to deliver superior value to NYSTEC’s customers and protect and elevate NYSTEC’s reputation for quality. Previously, Shannon worked as director of programs for the state Department of Health, responsible for advancing New York’s health information technology strategy.  

She holds a master’s degree in public health from the SUNY Albany School of Public Health, and she is a certified project management professional (PMP) and a Prosci-certified change practitioner. 

Serving a duel role as director of business development and client advocate for existing contracted business for NYSTEC, Mark Romano is the lead on all new and extended business opportunities as well as the primary liaison between NYSTEC and its public sector-based government clients. With a focus on growth and an advanced understanding of public-sector industry knowledge, Mark has more than 20 years of experience interfacing with customers and top-echelon management. Mark holds a master’s degree in Public Administration and he is a certified Project Management Professional (PMP) from the Project Management Institute. A US Air Force veteran, Mark as a civilian developed information security policies and procedures for a US Air Force command and control program for the Joint Chiefs of Staff.

Kevin Owens serves as NYSTEC’s President and CEO. His consulting experience spans over 20 years, with a focus on transformational initiatives that have assisted organizations in positioning themselves for future success. Kevin’s forte is overseeing large-scale system implementations, where he has excelled in managing all phases of the technology project life cycle. As he served in various leadership roles in NYSTEC, Kevin also served clients such as the New York State Department of Health (NYSDOH), New York City Housing Authority (NYCHA), NYC Department of Information Technology and Telecommunications (DoITT) and the NYS Department of Labor (DOL). For many years, Kevin led NYSTEC-sponsored community involvement and charity events. A strong supporter of professional development, Kevin has served as a mentor to many people on NYSTEC’s management and leadership teams. Kevin holds a BBA from Siena College and is a certified Project Management Professional (PMP) as recognized by the Project Management Institute.

Jasminka Husic serves as NYSTEC’s director of finance and budget. A certified public accountant, she has eight years of experience as a senior staff accountant and five years as a senior software engineer. Before her role as director, Jasminka served as NYSTEC’s comptroller. She is active in the Utica chapter of the New York State Society of CPAs (NYSSCPA), an organization with 26,000+ NYS-based CPAs, lawyers, bankers, and other professionals from associated industries. Jasminka holds a master’s degree in accountancy from SUNY Institute of Technology (SUNYIT) and two bachelor’s degrees in business administration e-commerce, with a minor in computer science from Northwestern Oklahoma State University.