Joseph Pfeifer
Former FDNY Assistant Chief and Acting Fire Commissioner
Joseph Pfeifer has taught senior leaders worldwide about crisis leadership, disaster management, critical decision-making, cross-sector collaboration, organizational resilience, and crisis communication for extreme events. He has an extensive professional background in these areas from serving in leadership roles with the New York City Fire Department. He is currently an adjunct associate professor at Columbia University’s School of International and Public Affairs, where he teaches a capstone course on climate change security to examine climate risk, adaptive preparedness, disaster response, humanitarian assistance, and community resilience.
Pfeifer was the former acting fire commissioner and first deputy commissioner of the New York City Fire Department (FDNY). In this role, he oversaw 17,000 personnel and managed the department’s day-to-day administration, including fire and EMS operations. During his career, Pfeifer responded to some of the most significant events in NYC’s history. He was the first chief at the World Trade Center attacks on 9/11, commanded the largest residential fire during Hurricane Sandy, and managed other extreme events.
Prior to this, he served as FDNY’s chief of counterterrorism and emergency preparedness,
where he promoted intelligence sharing and interagency response. He also founded and directed FDNY’s Center for Terrorism and Disaster Preparedness.
Pfeifer has used his emergency preparedness expertise to sit down and talk with government officials, including presidents, prime ministers, governors, mayors, military generals, and community leaders. He has testified before the U.S. Congress and spoken at the United Nations about the threats cities will face in the future. As a leading professional in crisis leadership, he has appeared in primetime news interviews and documentary films.
Pfeifer is also a senior fellow at the Harvard Kennedy School, where he teaches several executive education programs on crisis leadership and directs research teams to examine the preparedness and response of international cities to major events. Additionally, he is a senior fellow at the Combating Terrorism Center at West Point, teaching cadets at the U.S. Military Academy.
Pfeifer has written extensively and is the author of The New York Times bestseller Ordinary Heroes: A Memoir of 9/11. He earned master’s degrees from the Harvard Kennedy School, the Naval Postgraduate School, and Cathedral College of the Immaculate Conception.