April 30, 2022

Business Analyst

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Department: Technology Acquisitions
Location: Albany, NY

About Us:

NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We’re independent and vendor-neutral, so we have our clients’ best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. Are you ready to contribute to our engaged workforce and to deliver the NYSTEC Experience?

About the Role:

As a business analyst, you will collaborate with team members to conceptualize, deliver, and support our clients through today’s ever-changing landscape. NYSTEC is considered a trusted advisor, partner of choice, and employer of choice. We believe that every interaction is an opportunity to deliver exceptional service that empowers client success!

The business analyst operates much like a product manager or product owner; your day-to-day role will include assisting clients with improving business operations by acquiring and implementing new information technology for their enterprise. This may include several different activities within the enterprise—from helping to determine strategy through assisting with the development of requirements and technology procurements. The business analyst will also engage in business process reengineering, developing solution artifacts such as business process and concept models. The business analyst will often also support follow-on activities, ensuring the successful deployment of new systems.

Key Responsibilities

  • Understand client strategy, program objectives, and core competencies, and build into product plans and portfolio roadmaps.
  • Perform analysis on the specific project business domain.
  • Develop user stories/requirements that define the project business objectives.
  • Stock/groom the product backlog in an agile development environment or, depending on project structure, a similar requirements bank.
  • Produce deliverables, which may include strategic plans, detailed documentation of requirements, business process documentation, business process flows, test plans and results, and procurement documents, such as a request for proposals (RFP) or detailed evaluation criteria.

About You:

Required Qualifications

  • Experience in all aspects of the software development life cycle (SDLC).
  • Experience working in both agile and waterfall development methodologies.
  • Experience with requirements gathering and analysis.

Preferred/Desired Qualifications

  • Knowledge in creating processing diagrams, including “to-be” and current state analysis.
  • Knowledge in performing detailed analysis of software/systems.
  • Knowledge in developing mock-ups and wireframes.
  • Knowledge in using design tools (e.g., Axure).
  • Knowledge in designing systems/software and data models.
  • Knowledge in creating entity relationship diagrams (ERDs).
  • Implementation experience.
  • Knowledge in leading joint application development (JAD) sessions.


  • A bachelor’s degree and three years of experience in a business/technology setting. An equivalent combination of advanced education, training, and experience will be considered. We have multiple positions available at varying levels; these are the minimum qualifications for consideration.

If you’re an effective communicator who enjoys working in complex and collaborative environments, using your critical thinking and research skills to develop solutions for clients, providing support to customers, and you have the required education, experience and skills, we want to hear from you.

Employees are required to comply with NYSTEC’s Vaccination Policy and Prevention Plan. Our policy requires proof of vaccination status or agreeing to submit weekly COVID-19 tests via our ADP portal. New York City office employees and travelers are required to submit proof of vaccination or apply for a workplace accommodation request in accordance with NYC Emergency Executive Order No. 98.

It is NYSTEC’s policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color, creed, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law.

Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.

Learn more about NYSTEC by visiting www.nystec.com.

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